Renew your Premium Support Plan for Mega Drop Down Standard Edition

Premium support provides:

• Identifying and resolving issues related to Mega Drop Down
• Providing recommendations and assistance with Mega Drop Down product functionality
• Product version updates (major and minor platform versions)
• Product Training (1 hour web-based training)
• Assistance with branding the menu and drop down

Support Services

Response/turnaround	24 hours (non-critical) / 12 hours (critical)
Contact Method	Email (web-based meeting assistance as needed)

Term

Premium support is valid from the date of purchase and can be renewed annually.